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IndustryAugust 22, 2026
Insight Works Expands Business Central Support in ASEAN
Insight Works adds new partners, enhancing Dynamics 365 support for ASEAN factories.
Insight Works Expands Business Central Support in ASEAN with New Partnerships \\[Insight Works](http://dmsiworks.com), a leading independent software vendor (ISV) for Microsoft Dynamics 365 Business Central, has recently expanded its global reseller network by adding three new partners. This move is set to significantly enhance the support and services available to manufacturing and distribution industries in the ASEAN region. \\### A Diverse Range of Expertise \\The new partners bring a wealth of experience and expertise, spanning over five decades. In Mexico, Aglaia, based in Mexico City, offers a full suite of Microsoft Dynamics 365 solutions, including a proprietary warehouse add-on, iDynamics Warehouse. In the United States, CSSI Technologies, founded in 1973, specializes in rugged mobile computing, barcode scanning, and RFID hardware, complemented by a long-standing Dynamics GP practice. LevelShift, headquartered in Irvine, California, is known for its broad client base across healthcare, high tech, hospitality, and manufacturing, with a focus on AI-driven solutions. \\### Implications for ASEAN Factories \\For factories in Thailand, Vietnam, Indonesia, and Malaysia, these new partnerships mean enhanced access to cutting-edge technology and expert support. The integration of Business Central can streamline operations, improve inventory management, and boost overall productivity. For example, Thai manufacturers can benefit from Aglaia's warehouse management solutions, while Vietnamese factories can leverage CSSI's expertise in rugged hardware and RFID technology. Indonesian and Malaysian companies, on the other hand, can tap into LevelShift's AI-driven practices to optimize their supply chain and production processes. \\### Localized Support and Implementation \\One of the key advantages of these new partnerships is the localized support they provide. Each partner will offer local contact points for implementation, configuration, and ongoing support, ensuring that ASEAN businesses can get the help they need without the challenges of time zones and language barriers. This localized approach is particularly important for small and medium-sized enterprises (SMEs) in the region, which often face unique operational and logistical challenges. \\### A Stronger Global Network \\With over 800 global Microsoft Partners, Insight Works is well-positioned to deliver comprehensive and tailored solutions to businesses worldwide. The addition of these new partners further strengthens this network, providing ASEAN factories with the tools and support they need to stay competitive in a rapidly evolving market. \\### Conclusion \\The expansion of Insight Works' reseller network with these new partners is a significant step forward for the ASEAN manufacturing and distribution sectors. By leveraging the combined expertise and localized support, factories in the region can expect to see improved efficiency, better inventory management, and enhanced overall performance. For factory buyers, this means more robust and reliable solutions to meet their specific needs, ultimately driving growth and success in the ASEAN market. \\Learn more about Insight Works and their innovative solutions at [dmsiworks.com](http://dmsiworks.com).
Editorial rewrite by ASEAN Machine team, based on public reporting from Manufacturing Tomorrow, with added ASEAN manufacturing context.
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